BUSINESS PROCESS OUTSOURCING
London, UK
1 - 7 March 2009

PROGRAMME

“In the current climate the popularity of outsourcing is continuing to grow across a range of sectors. With cost cutting and tightening of the belts, for many companies, outsourcing seems to be at the forefront of strategic moves”

The necessity for outsourcing various parts of a modern business seems to be growing by the day. This is a relatively new and therefore rather complicated element of modern business, requiring the company’s management and structures to have clear strategic objectives. In reviewing the experience of foreign and domestic companies, it is important to analyse the outsourcing process as a necessary tool for improving financial success, which dictates competitiveness and the company's leadership position in the market.

The seminar is built on the experience of professionals and organizations specialising in different areas of outsourcing, from regulation guidelines, preparation and implementation, to maintenance and analysis.

The modern business - this highly competitive concept, with continuously and increasingly complicated business processes, within which each company has to, simultaneously, aim for the maximum and highest deliverance quality of its functions and, at the same time, push for the reduction of costs. Outsourcing – this modern approach allows for highly economical and competitive strategy under such aggressively competitive conditions

AIM

The program provides an opportunity to develop complex integrated management strategies and integrated solutions for key business processes, as well as a systematic approach based on the analysis and experience of British companies in adapting to Russian conditions

MAIN TOPICS

• Outsourcing as a business optimisation tool
• Mapping company structure and processes, determining viability and revealing outsourcing needs
• Preparing the company and company structures for outsourcing parts of the business processes – Outsourcing implementation models
• Outsourcing risk management
• Outsourcing project management practices. Main tendencies and development prospects
• Outsourcing management
• Contractual relations between your company and the outsourcing company
• Legal practices in the field of outsourcing. Regulations and guidelines for outsourcing contracts
• The effectiveness of outsourcing
• Outsourcing methodology

PARTICIPANTS

The practical seminar approach offers a series of presentations, workshops, expert consultations, business games, and round tables, involving more than 30 hours of active work. The seminar programme is designed for senior and medium level management. Participants are provided with all teaching materials. The seminar will include round-table discussions, during which representatives of leading companies will share their practical experience of implementing outsourcing projects in such areas as:

• Recruitment process outsourcing– one of the most developed areas in the UK and USA
• Financial outsourcing